NIHOMA

Customer Support

Need help with your Nihoma account, commissions, or orders? Our regional support team is here to assist you.

Email Us

For general inquiries and membership support:

agency_support@nihoma.com.my

WhatsApp

Fast tracking for order issues (Mon-Fri, 9am-6pm):

+60 12-549 8918

HQ Address

Nihoma Sdn. Bhd.
Wisma Nihoma, 42, 44, 46,
Lorong Kelasah 3, Taman Kelasah,
13700 Seberang Jaya, Prai,
Pulau Pinang, Malaysia

Send a Message

Quick FAQ

How do I reset my password?

You can use the 'Forgot Password' link on the login screen of the mobile app. An OTP will be sent to your registered mobile/email.

When are commissions paid?

Commissions are calculated in real-time but released weekly every Monday for the previous week's volume.

Can I change my sponsor?

Per company policy, sponsor changes are only permitted within 24 hours of registration and require approval from the HQ.

Where is my order?

Track your order status in the 'Orders' tab. Standard delivery takes 3-5 working days within West Malaysia.

Looking for our legal documents?
Visit our Privacy Policy or Account Deletion pages.